iOS 10 ActiveSync (Exchange)

Configure iPhone or iPad or iPod Touch with iOS 10. Pictures are of iOS 10.1.1 on iPhone 7.

  1. Tap Settings app

  2. Scroll down and tap Mail

  3. Tap Accounts

  4. Tap Add Account near the bottom

  5. Tap Exchange

  6. Enter:
    • Email: your full email address
    • Password: your email password
    • Description: the label for this account (not seen by recipients)

  7. Tap Next

  8. You'll see Verifying and then a screen to enter further information:
    • Email: (already filled in, per above)
    • Server: secure.prxy.com
    • Domain: leave blank
    • Username: your full email address
    • Password: (already filled in, per above)
    • Description (already filled in, per above)

  9. Tap Next

  10. You'll see Verifying again and shortly all the lines will show a checkmark to the right. If it is unable to verify, please double check the information you entered.

  11. The next page shows the services. Enable all desired services. We recommend syncing all: Mail, Contacts, Calendars, Reminders

  12. Tap Save and you'll see Saving Account at the top, then it will return to the Accounts screen
  13. By default, ActiveSync keeps 1 week of mail on the phone. To update that:

    1. tap the account in your account list.
    2. Tap Mail Days to Sync
    3. Tap your selection, keeping anything from No Limit down to 1 day. The longer you keep on your phone, the more storage is used on your phone for email. If you don't see email you are expecting, it is probably older than this limit, so you may wish to choose a longer period. Then tap at the top left to go back, or press the Home button to exit Settings.

Your account is now configured and ready for use!

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