iOS 13 IMAP (Email/Notes)

Configure iPhone or iPad or iPod Touch with iOS 13.

  1. Tap Settings app

  2. Scroll down and tap Passwords & Accounts (this is Accounts & Passwords in iOS 10 and 11)

  3. Tap Add Account

  4. Tap Other

  5. Tap Add Mail Account

  6. Enter new account information:
    • Name: Your full name as you wish it to appear in the From address line when you send emails
    • Email: Your full email address
    • Password: Your email password
    • Description: The label for your account on your device, not seen by others

  7. Tap Next. You'll see Looking up account and then a New Account screen

  8. Select POP3 or IMAP. These instructions show IMAP, but POP3 uses the same settings. For more information regarding selecting IMAP or POP3, please see IMAP or POP3?

  9. Enter your account information:
    • Name:  (filled in)
    • Email:  (filled in)
    • Description:  (filled in)
    • INCOMING MAIL SERVER
      • Host Name: secure.prxy.com
      • User Name: enter full email address (usually the same as Email above)
      • Password: (filled in)
    • OUTGOING MAIL SERVER
      • Host Name: secure.prxy.com
      • User Name: enter full email address (same as incoming mail server above)
      • Password: enter the same password as the incoming mail server above)

  10. Tap Next. You'll see Verifying. If you get an error such as Cannot Get Mail, please check the settings above.

  11. Select the desired features. For IMAP we recommend Email and Notes. Selecting Notes provides a folder for your Notes app to save notes on the server and sync with your other devices. Then tap Done.

  12. You are now back at Accounts & Passwords. Find your account in the list and tap it.

  13. Next we will update to assure all email is stored on the server, matching the folders used by webmail. Tap the top Account line, then scroll down and tap Advanced at the bottom.

  14. For each folder, tap the Mailbox and select the appropriate folder from the list under ON THE SERVER
    • Drafts Mailbox: select Drafts
    • Sent Mailbox: select Sent
    • Deleted Mailbox: select Trash
    • Archive Mailbox: select the folder where you'd like to quickly file messages using the iPhone Archive selection. You will always be able to file a message in any folder using Move.

  15. Our server deletes messages from the Trash folder after one month, so it is not necessary to delete them with the phone also. At the bottom of the same Advanced screen, under DELETED MESSAGES tap Remove. Tap Never.

  16. At the top left, tap Advanced to return to the prior screen. The remaining default settings are appropriate for secure connections to our servers.

  17. At the top left, tap Account and then tap Done at the top right. You are back at the account screen. Either tap the top left to return to Settings, or press the Home button or swipe up, as appropriate on your device, to exit Settings.

Your account is configured and ready to use!

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